How do commercial cleaning contracts work? How do commercial cleaning contracts work?

How do commercial cleaning contracts work?

How do commercial cleaning contracts work?

As more people return to partial working from the office, there follows a responsibility to maintain workplace hygiene in between different staff members accessing the space. This may simply mean altering your existing commercial cleaning contract. Or, perhaps your organisation is considering a commercial cleaning contract for the first time. For businesses changing or entering into a commercial cleaning contract, it can be helpful to have an understanding of the process in advance.

The quotation process

CJH Cleaning is not alone in providing a free, no obligation quotation process. However, beware of standardised quotations. Every business and building is unique, so it is vital that a commercial cleaning contract is based on detailed understanding of the company and space. Your initial quotation will take into account the area of the space that is to be cleaned and the regularity of the tasks required. In addition, you can outline seasonal maintenance cleans that should be included, such as windows, carpets and solar panels.

What your cleaner needs from you

In short, the more information the better. Be completely honest about your expectations. Remember that no detail is too specific. If you want telephone handsets to be sanitised daily, simply specify this requirement. A positive relationship between the business and the cleaning supplier relies on openness and clarity. So make a good start with coherent information from the outset. Explain to them how the space is used. When and where things get busy, and which areas come under the most scrutiny from visitors.

What you need from your cleaners

We know that performance, reliability and efficiency are top of the list of requirements for commercial cleaning contracts. When you’re looking at how commercial cleaning contracts work, don’t forget about such aspects as insurance and liability. Reputable and recommended suppliers will always carry insurance for the work that they undertake. This is especially true of cleaning at height, for jet washing building exteriors, window cleaning and solar panels.


So how do you identify the regular tasks that make up your commercial cleaning contract? Hot spots are office desks and communal areas such as receptions, kitchens and bathrooms. Some may require daily cleaning, and some weekly cleaning. Regardless of the responsibilities that you carry as an employer to maintain hygiene across shared areas, workplace dissatisfaction is often down to divisions of cleaning duties. So actually, outsourcing the everyday cleaning of your office can benefit staff satisfaction as well as their health.


Some cleaning tasks require specific equipment, experience and processes. Your commercial cleaning contract will not only maintain hygiene, but can also support your waste responsibilities and equipment maintenance.


With moving parts and small gaps, office desks with IT and phone setups are a breeding ground for bacteria. This is down to dropped food particles and contact with hands and faces. Although daily wipe downs are helpful, a one off or occasional deep cleanse can prevent the spread of workplace illness and increase the lifespan of your technology.

Waste Management

It may not have occurred to you to include this speciality as part of a commercial cleaning contract. However, recycling and waste management is incredibly important. Especially as businesses become increasingly responsible for their waste and recycling. Professional waste management service providers have access to the correct recycling and waste processes. This ensures your business meets its environmental commitments in terms of recycling and waste responsibility. 


Maintaining office carpets and other flooring requires specific kit. This is all part of a commercial cleaning contract. When office carpets can deteriorate to such an extent that they affect first impressions, it’s important not to overlook this area. A commercial cleaning contract can be structured to refresh flooring so that it doesn’t fall into decline.

High working

Some aspects of commercial or office cleaning require working at height. This may mean windows, ceilings, solar panels or signage. This type of cleaning is subject to stringent health and safety requirements since it may require a water fed pole system and powered access platforms. A professional contractor will have access to this equipment to make the job quicker, safer and more thorough. 


Cleaning is a task which is continuous. This is one thing that domestic and commercial cleaning have in common – it’s never finished! For this reason it’s important to implement a schedule for your regular daily or weekly clean. By using this structure you can also plan for seasonal requirements such as signage and flooring.

Your quote

Every cleaning contract is different. This is down to variety of specialism, detail and frequency, along with differences in size and scale of building. Once a schedule is agreed, your cleaning and waste management requirements can be consolidated with one supplier. This tends to benefit your budget.


Good commercial cleaning contracts work as an ongoing agreement. So continued communication between the business and the supplier is paramount. At CJH Cleaning, we maintain responsive relationships with our clients. This allows us to use feedback and knowledge to continually provide the best service.

A constructive and professional commercial cleaning contract works in the same way as any other agreement between supplier and client. The initial quote and schedule of cleaning should be built on a bespoke basis. This can only really be achieved with a site visit and ongoing communication. These are the building blocks on which we build our business here at CJH Cleaning. So for confidence in your commercial cleaning contract, just contact us to begin the process.